Front Desk & Office Operations Assistant

Henry Ford Health; Burton (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Henry Ford Health in Burton, MI is seeking an Office Operations Assistant for Family Medicine. This full-time role supports front-desk and administrative tasks to ensure smooth patient flow and accurate records at the South Center Road clinic.

You will greet patients and visitors, check them in/out, verify demographics, obtain and verify insurance authorizations, schedule appointments, and process charges and payments daily.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Skills

Patient greeting

Demographic data entry

Insurance verification

Scheduling & appointments

Billing & payments processing

Clerical support

Education

High School diploma equivalency or 1 year of related experience

Job description

Henry Ford Health in Burton, MI is seeking an Office Operations Assistant for Family Medicine. This full-time role supports front-desk and administrative tasks to ensure smooth patient flow and accurate records at the South Center Road clinic.

You will greet patients and visitors, check them in/out, verify demographics, obtain and verify insurance authorizations, schedule appointments, and process charges and payments daily.