Patient Services Front Desk Specialist

Henry Ford Health; Detroit (MI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health in Detroit, MI seeks a customer service oriented administrative assistant to provide clerical support to patients and staff.

You will greet patients, verify demographics, process appointments, insurance authorizations, and handle charges and payments, supporting daily office operations. A high school equivalency or 1 year of related experience is required; licensure can substitute.

Qualifications

• Education: High School diploma equivalency or 1 year of applicable experience.
• Note: Licensure/certification can be used in lieu of education or experience.

Responsibilities

• Greet patients and visitors, check in/out, verify demographics and documentation.
• Obtain and verify insurance authorizations and precertifications; schedule/confirm appointments.
• Enter, review and submit charges for procedures; collect co-pays and reconcile daily reports.
• Provide general office and clerical support to the assigned area.

Skills

Customer service

Administrative support

Data entry

Education

High School diploma equivalency

1 year of applicable cumulative job specific experience

Job description

Henry Ford Health in Detroit, MI seeks a customer service oriented administrative assistant to provide clerical support to patients and staff.

You will greet patients, verify demographics, process appointments, insurance authorizations, and handle charges and payments, supporting daily office operations. A high school equivalency or 1 year of related experience is required; licensure can substitute.