Patient Access & Office Operations Specialist

Henry Ford Health; Clio (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Continuous learning

Job summary

Henry Ford Health is seeking an Office Operations Assistant in Family Medicine to support patient flow and administrative tasks in a Detroit-area clinic. The role focuses on greeting patients, collecting information, and ensuring accurate scheduling and documentation.

The position emphasizes teamwork, strong organizational skills, and the ability to handle insurance-related processes within a busy primary care environment.

Qualifications

• High School diploma or equivalent or 1 year of related experience.
• Experience in a medical office preferred, familiarity with medical terminology and insurance processes is a plus.

Responsibilities

• Greet patients and visitors, check patients in/out, collect necessary documentation.
• Verify and enter demographic information and insurance details.
• Obtain and verify insurance authorizations and precertifications.
• Schedule and confirm patient appointments and file paperwork.
• Enter and review charges for procedures; daily deposits and reports reconciliation.

Skills

Customer service

Administrative support

Data entry

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Henry Ford Health is seeking an Office Operations Assistant in Family Medicine to support patient flow and administrative tasks in a Detroit-area clinic. The role focuses on greeting patients, collecting information, and ensuring accurate scheduling and documentation.

The position emphasizes teamwork, strong organizational skills, and the ability to handle insurance-related processes within a busy primary care environment.