Front Desk Clerk - Children's

Henry Ford Health; Rochester (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Henry Ford Health in Michigan is seeking an Assistant Office Operations professional to be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. You will support the medical team by managing administrative tasks, from patient check-in to insurance verification, playing a vital role in the smooth operation of our healthcare services.

This role emphasizes accuracy, friendliness, and efficient patient flow, with opportunities for growth within a

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.
• Preferred Qualifications: None specified.

Responsibilities

• Greet patients and visitors, ensuring a positive first impression.
• Check patients in and out, obtaining necessary documentation.
• Verify and enter demographic and insurance information accurately.
• Schedule and confirm patient appointments efficiently.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile daily reports and deposits for accuracy.

Education

High School diploma equivalency

1 year of applicable cumulative job-specific experience

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Job Title: Asst-Office Operations

Role Overview: As an Asst-Office Operations, you'll be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. You'll support the medical team by managing administrative tasks, from patient check-in to insurance verification, playing a vital role in the smooth operation of our healthcare services.

Why Henry Ford Health: At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do:

• Greet patients and visitors, ensuring a positive first impression.
• Check patients in and out, obtaining necessary documentation.
• Verify and enter demographic and insurance information accurately.
• Schedule and confirm patient appointments efficiently.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile daily reports and deposits for accuracy.

Qualifications

What You Will Need:

Required Qualifications:

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.

Preferred Qualifications:

• None specified.

What We Offer: Join a team where your contributions directly impact patient care and community health. Enjoy opportunities for professional growth, collaborative teamwork, and engagement in mission-driven work. We foster a learning environment where you can develop skills and advance your career in healthcare.