Front Desk Clerk- Cancer Management Clinic

Henry Ford Health; Michigan; On-site; USD 21,000 - 28,000; Full time

Job summary

Henry Ford Health in Michigan is seeking an Asst-Office Operations professional to be the first point of contact for patients and visitors. You will provide essential administrative support in a medical setting, helping to streamline operations and patient care.

Responsibilities include greeting patients, entering demographic information, handling insurance authorizations, scheduling appointments, processing charges, and reconciling daily reports.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job-specific experience.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to your assigned area.

Skills

Patient interaction

Administrative tasks

Education

High School diploma equivalency or 1 year experience

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description Role Overview As an Asst-Office Operations, you will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. You’ll provide essential administrative and clerical support in a medical setting, helping to streamline operations and enhance patient care. Your role is vital in maintaining the smooth functioning of our healthcare services.

Why Henry Ford Health At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to your assigned area.

Qualifications What You Will Need Required Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Preferred Qualifications

• Experience in a medical or healthcare setting.
• Proficiency in medical terminology.

What We Offer At Henry Ford Health, we foster an environment of growth, collaboration, and mission-driven work. You’ll have opportunities to advance your career, work alongside dedicated professionals, and contribute to meaningful healthcare initiatives. We value continuous learning and provide resources to help you thrive in your role.