Patient Experience Advocate — Scheduling & Front Desk

Henry Ford Health; United States; Remote; USD 35,000 - 52,000; Full time

Job summary

Henry Ford Health is seeking a patient services professional to act as the first point of contact across its network. In this role you will schedule patient appointments, handle registration, and update insurance information to ensure smooth visits.

You will advocate for callers, delivering timely, compassionate care and guiding patients through the health system with clarity. Join a mission-driven team dedicated to exceptional patient service and coordinated care across Michigan.

Responsibilities

• You will schedule patient appointments and manage registration and insurance updates.
• You will advocate for callers, ensuring timely and compassionate care.

Job description

Henry Ford Health is seeking a patient services professional to act as the first point of contact across its network. In this role you will schedule patient appointments, handle registration, and update insurance information to ensure smooth visits.

You will advocate for callers, delivering timely, compassionate care and guiding patients through the health system with clarity. Join a mission-driven team dedicated to exceptional patient service and coordinated care across Michigan.