Patient Services Coordinator - Medical Office

Henry Ford Health; Novi (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Henry Ford Health is seeking a Full-Time front desk and administrative support associate in Novi, MI. You will greet patients, verify demographics, schedule appointments, and manage patient check-ins and financial transactions in a medical setting.

The role requires strong clerical skills, attention to detail, and the ability to verify authorizations and process charges daily. Medical office experience is preferred and high school diploma or equivalent is required.

Qualifications

• High school diploma equivalency or 1 year of applicable cumulative job specific experience required.
• Medical office experience preferred.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Skills

Customer service

Administrative support

Clerical work

Scheduling

Education

High School diploma equivalency

1 year of applicable cumulative job specific experience

Job description

Henry Ford Health is seeking a Full-Time front desk and administrative support associate in Novi, MI. You will greet patients, verify demographics, schedule appointments, and manage patient check-ins and financial transactions in a medical setting.

The role requires strong clerical skills, attention to detail, and the ability to verify authorizations and process charges daily. Medical office experience is preferred and high school diploma or equivalent is required.