Patient Services Specialist II - Care & Scheduling Pro

Baylor Scott & White Health; Cedar Hill (TX); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Baylor Scott & White Health is seeking a Patient Services Specialist 2 to provide essential administrative support in a physician's office, clinic or similar setting.

This role focuses on patient relations, check-in/check-out, scheduling, insurance verification, and handling phone inquiries, with opportunities to mentor junior staff and contribute to a high-quality patient experience.

Competenze

• HS Diploma or GED required.
• Minimum 1 year of experience in patient services or a physician office.

Mansioni

• Assist patients with check-in and check-out, scheduling, and insurance verification.
• Register patients and verify demographics; guide to waiting areas.
• Process payments, post charges, and generate daily reports.
• Answer phone inquiries and address routine service hours questions.
• Support medical records tasks and mentor junior staff as needed.

Conoscenze

Communication skills

Phone etiquette

Patient relations

Scheduling

Formazione

HS Diploma / GED

Strumenti

Medical records software

Descrizione del lavoro

Baylor Scott & White Health is seeking a Patient Services Specialist 2 to provide essential administrative support in a physician's office, clinic or similar setting.

This role focuses on patient relations, check-in/check-out, scheduling, insurance verification, and handling phone inquiries, with opportunities to mentor junior staff and contribute to a high-quality patient experience.