Patient Services Advocate II - Front Desk & Care Team

AltaMed Health Services Corp; El Monte (CA); On-site; USD 34,000 - 40,000; Full time

Job summary

AltaMed Health Services Corp. is seeking a Patient Services Advocate to warmly welcome patients, manage front office needs, and create a compassionate, efficient experience.

You will join a health care team to support patient-focused care with clear communication and problem-solving skills, ensuring expectations are met while maintaining professionalism in a diverse Los Angeles and Orange Counties community.

Qualifications

• High School diploma or equivalent required.
• Minimum of 1 to 2 years experience as a customer service agent, greeter, or receptionist - preferred.
• BLS certification required.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.

Responsibilities

• Welcome and attend to all patients to create a positive front office experience.
• Assist in delivering patient-focused care with strong communication and problem-solving skills.

Skills

Customer service

Communication

Problem-solving

Multilingual communication

Education

High School diploma or equivalent

Job description

AltaMed Health Services Corp. is seeking a Patient Services Advocate to warmly welcome patients, manage front office needs, and create a compassionate, efficient experience.

You will join a health care team to support patient-focused care with clear communication and problem-solving skills, ensuring expectations are met while maintaining professionalism in a diverse Los Angeles and Orange Counties community.