Patient Services Advocate II | Bilingual Front Desk

AltaMed Health Services Corporation; Commerce, Northern (CA, KY); Hybrid; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision

403(b) retirement

Job summary

AltaMed Health Services Corp. is seeking a Patient Services Advocate II for in-person work at Commerce, CA. The role focuses on welcoming patients, managing front office needs, and contributing to a positive patient experience with compassion and respect.

Bilingual abilities are highly valued, with English, Spanish, Mandarin, and Cantonese preferred. The position offers full-time hours, a competitive hourly wage, and benefits designed to support career growth and development in a

Qualifications

• Minimum of 1–2 years of experience in customer service, greeter, or receptionist.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• A minimum requirement of a valid BLS certification or higher.

Responsibilities

• Welcome patients and attend to their needs as a front-office ambassador, creating a positive patient experience by managing expectations with compassion and respect.
• Support the health care team by clear communication and problem-solving to deliver patient-focused care.

Skills

Customer service

Bilingual

Education

High School diploma

Job description

AltaMed Health Services Corp. is seeking a Patient Services Advocate II for in-person work at Commerce, CA. The role focuses on welcoming patients, managing front office needs, and contributing to a positive patient experience with compassion and respect.

Bilingual abilities are highly valued, with English, Spanish, Mandarin, and Cantonese preferred. The position offers full-time hours, a competitive hourly wage, and benefits designed to support career growth and development in a