Patient Services Advocate II — Front Desk & Care

PVH (Tommy Hilfiger/Calvin Klein); Pasadena (CA); On-site; USD 34,440 - 39,950; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement

Paid Time Off

CME Days

Job summary

AltaMed Health Services Corp. is seeking a Patient Services Advocate to warmly welcome patients and manage the front desk, ensuring a positive experience. You will support the health care team with clear communication and efficient problem solving, contributing to compassionate patient care.

The role emphasizes strong bilingual abilities and a courteous, professional demeanor in a fast-paced clinic setting.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of customer service experience preferred.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• A valid BLS certification required.

Responsibilities

• Greet patients and manage front office needs with compassion and respect.
• Serve as AltaMed ambassador creating a positive front office patient experience.
• Assist care team through effective communication and problem solving.

Skills

Customer service

Bilingual

Education

High School diploma or equivalent

Job description

AltaMed Health Services Corp. is seeking a Patient Services Advocate to warmly welcome patients and manage the front desk, ensuring a positive experience. You will support the health care team with clear communication and efficient problem solving, contributing to compassionate patient care.

The role emphasizes strong bilingual abilities and a courteous, professional demeanor in a fast-paced clinic setting.