Patient Services Administrative Specialist

Aurora Health Care; Manitowoc (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Aurora Health Care in Manitowoc, Wisconsin, is seeking a friendly administrative assistant to greet patients and visitors, collect insurance co-pays, schedule appointments, and perform routine clerical duties in a busy medical office.

You will manage calendars, coordinate meetings and travel, handle phone calls, release medical records, prepare basic reports, and support billing, referrals, and data entry with accuracy and courtesy.

Qualifications

• High School Diploma required.
• Typically 1 year of scheduling/administrative experience.
• Proficient in Microsoft Office.
• Able to multi-task and communicate effectively.

Responsibilities

• Greet patients and visitors courteously; handle routine information requests.
• Schedule and manage calendars for appointments, meetings, and travel.
• Enter patient information into the computer system and coordinate with providers.
• Answer calls, triage clinical inquiries, and resolve issues as appropriate.
• Prepare and release patient records; assist with data requests and notes.
• Generate basic reports and maintain logs; distribute reports as needed.
• Handle mail and office equipment; order supplies as needed.
• Process referrals and patient registrations; assist with re-authorizations.
• Assist with billing/reimbursement forms and other department records.

Skills

Multi-tasking

Microsoft Office proficiency

Strong organizational skills

Attention to detail

Communication skills

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Aurora Health Care in Manitowoc, Wisconsin, is seeking a friendly administrative assistant to greet patients and visitors, collect insurance co-pays, schedule appointments, and perform routine clerical duties in a busy medical office.

You will manage calendars, coordinate meetings and travel, handle phone calls, release medical records, prepare basic reports, and support billing, referrals, and data entry with accuracy and courtesy.