Patient Service Specialist - Welcoming Medical Front Desk

Summit Health Management; New York (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

CityMD is seeking a Patient Service Representative in New York, NY. The role focuses on greeting patients, registering them, coordinating appointments, and ensuring accurate data in the system.

The position requires strong communication and a patient-first attitude, with bilingual abilities a plus. Responsibilities include handling insurance questions, liaising with billing, and delivering outstanding customer service in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Experience in high-volume/high-intensity service environment preferred.
• Bilingual skills based on site location are a plus.

Responsibilities

• Greet and welcome patients.
• Register patients and coordinate intake and appointments.
• Enter/update patient information in the system accurately.
• Assist patients with paperwork and insurance verification.

Skills

Customer service

Verbal communication

Written communication

Bilingual

Education

High School Diploma or GED

Tools

Typing 55 wpm

Job description

CityMD is seeking a Patient Service Representative in New York, NY. The role focuses on greeting patients, registering them, coordinating appointments, and ensuring accurate data in the system.

The position requires strong communication and a patient-first attitude, with bilingual abilities a plus. Responsibilities include handling insurance questions, liaising with billing, and delivering outstanding customer service in a fast-paced setting.