Patient Services Specialist - Medical Front Desk

Starling Physicians; Clifton (NJ); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

CityMD, part of the VillageMD family, seeks a Patient Service Representative to warmly welcome patients and ensure smooth registration. You will coordinate intake, verify information, and liaise with the Billing department on insurance questions to support a timely patient flow.

You’ll need a High School degree, excellent communication, and a courteous, detail-oriented mindset. Bilingual skills are a plus based on location and patient needs.

Qualifikationen

• High School Degree or GED required.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player.
• Computer proficiency and 55 wpm typing.
• Bilingual skills based on site location.

Aufgaben

• Greet and welcome patients.
• Organize and coordinate patient intake and appointments.
• Enter/update patient information in the system.
• Assist patients with completing paperwork.
• Scan, update, and file medical records.
• Answer phone calls promptly and politely.
• Process insurance information and verify eligibility.
• Handle cash and co-pays accurately.
• Provide outstanding customer service to every patient.
• Inform site management of wait times and inquiries.

Kenntnisse

Excellent verbal, written, and Interp.

High School Degree or GED

Computer proficiency 55 wpm

Bilingual language skills

Experience in high-volume service

Ausbildung

High School Diploma or GED

Jobbeschreibung

CityMD, part of the VillageMD family, seeks a Patient Service Representative to warmly welcome patients and ensure smooth registration. You will coordinate intake, verify information, and liaise with the Billing department on insurance questions to support a timely patient flow.

You’ll need a High School degree, excellent communication, and a courteous, detail-oriented mindset. Bilingual skills are a plus based on location and patient needs.