Patient Service Specialist Split

Kessler Rehabilitation Center; Monroe (NJ); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Mentorship and orientation programs

Student debt benefit program

Generous PTO

Comprehensive benefits packages

401(k) retirement plans

Tuition reimbursement program

Job summary

A healthcare facility is seeking a Patient Service Specialist for its Monroe and Kendall Park locations. This role ensures excellent customer service, managing patient scheduling and office functions in a dynamic environment. Ideal candidates will have a high school diploma, strong customer service skills, and some experience in a medical office setting is preferred. Flexible hours including early mornings and evenings are required. Join a supportive team that values personal growth with competitive benefits.

Qualifications

• Two years in a medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of office procedures and filing required.

Responsibilities

• Ensures high level of customer service to patients and employees.
• Coordinates and administers front office activities.
• Manages patient scheduling and medical record preparation.

Skills

Customer service skills

Communication skills

Basic computer skills

Education

High School Diploma or equivalent

Job description

Location: Monroe and Kendall Park

Schedule: Monday-Friday Varied shifts from 7:00am-7:00pm

Compensation: $20-$24 hourly depending on years of experience

Kessler Rehabilitation Center

Position: Patient Service Specialist

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Our benefits package supports your career growth and personal well‑being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work‑life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Responsibilities

Ensures the highest level of customer service to patients, fellow employees, and referral sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination regarding but not limited to patient demographics and third‑party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over‑the‑counter cash. Possesses exceptional communication skills.

Qualifications

• High School Diploma or equivalent required
• Two years in medical office setting that required multi‑tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.