Patient Service Specialist

Kessler Pt; Bernardsville (NJ); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Mentorship program

Student debt benefit

Generous PTO

Health benefits

401(k) matching

Tuition reimbursement

Internal mobility

Job summary

Kessler Rehabilitation Center in Bernardsville, NJ is seeking a Patient Service Specialist to manage front-office activities, scheduling patients, and coordinating with medical staff.

The role requires a High School Diploma, 2 years in a medical office, basic computer skills, and strong customer service. Availability for early mornings and evenings Monday–Friday is needed; benefits include mentorship, PTO, 401(k) matching, and tuition reimbursement.

Qualifications

• High School Diploma or equivalent required.
• Two years in medical office setting preferred.
• Knowledge of health insurance preferred.
• Basic computer skills including keyboarding and word processing.
• Customer service and interpersonal skills required.
• Availability for early mornings and evenings, Monday–Friday.

Responsibilities

• Ensure top-tier customer service to patients and staff.
• Coordinate front-office activities: scheduling, reception, medical records, statistics and reports.
• Obtain and track authorizations.
• Collect, reconcile and prepare daily bank deposits for over-the-counter cash.
• Maintain clear communication with referrals and payers.

Skills

Customer service

Communication skills

Multi-tasking

Office reception

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Schedule: Full-time 40 hours weekly

depending on years of experience

At Kessler Rehabilitation Center

Position: Patient Service Specialist

Location: Bernardsville, NJ

Schedule: Full-time 40 hours weekly

Compensation: $20-$24 hourly depending on years of experience

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.