Patient Service Specialist

Kessler Rehabilitation Center; Flanders (NJ); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Mentorship & Orientation programs

Student debt benefit program

Generous PTO

Comprehensive benefits packages

401(k) company matching

Tuition reimbursement

Internal movement across 1900 centers

Job summary

Kessler Rehabilitation Center is seeking a Patient Service Specialist to ensure top-tier patient experiences at our Flanders, NJ location. You will manage front office tasks, scheduling, and medical records while coordinating with clinicians and insurance partners.

The role requires strong communication, multitasking, and a willingness to work early mornings and evenings across Monday–Friday. Join a patient-focused team at a national network with extensive career growth opportunities.

Qualifications

• High School Diploma or equivalent required.
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic computer skills including word processing and office procedures required.
• Excellent communication and customer service skills with staff, patients, and providers.
• Must be available early mornings and evenings for all shifts Monday - Friday.

Responsibilities

• Coordinate front office activities and patient scheduling.
• Reception duties and medical record preparation.
• Compile clinic statistics and reports; manage data collection.
• Obtain authorizations and assist with daily banking deposits for counter transactions.

Skills

Customer service

Interpersonal skills

Communication skills

Multitasking

Education

High School Diploma or equivalent

Tools

Basic computer skills

Word processing

Office procedures

Job description

Kessler Rehabilitation Center

Position: Patient Service Specialist

Location

293 US-206 Ste 10, Flanders, NJ 07836

Schedule

Full-time 40 hours weekly

Compensation

$20-$24 hourly depending on years of experience

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.