Patient Service Specialist

Kessler Rehabilitation Center; Milltown (NJ); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Mentorship and orientation programs

Student debt benefit program

Generous PTO

Comprehensive benefits packages

401(k) retirement plans with company matching

Tuition reimbursement program

Job summary

A healthcare organization located in Milltown, NJ is seeking a dedicated Patient Service Specialist to provide exceptional customer service to our patients. The ideal candidate will coordinate front office activities, including patient scheduling and handling medical records. A high school diploma is required, along with superb communication and interpersonal skills. Experience in a medical office setting is preferred, and knowledge of health insurance would be a plus. This position offers competitive hourly compensation and requires availability for varied shifts from Monday to Friday.

Qualifications

• Exceptional communication skills are essential.
• Experience in a medical office setting preferred.
• Knowledge of health insurance is a plus.

Responsibilities

• Coordinate patient scheduling and reception duties.
• Ensure proper handling of medical records and statistics.
• Collect and prepare daily bank deposits.

Skills

Communication skills

Customer service skills

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Computer skills (word processing, filing)

Job description

Location: Milltown, NJ

Schedule: Monday‑Friday, varied shifts from 7:00 am–7:00 pm

Compensation: $20–$24 hourly, based on experience

At Kessler Rehabilitation Center, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Benefits

• Start Strong: mentorship and orientation programs ensure a successful transition
• Ease the Burden: student‑debt benefit program helps alleviate financial pressure of debt
• Recharge & Refresh: generous PTO to maintain a healthy work‑life balance
• Your Health Matters: comprehensive benefits packages
• Invest in Your Future: company‑matching 401(k) retirement plans
• Advance your Career: tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Responsibilities

Ensures the highest level of customer service to patients, fellow employees, and referral sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third‑party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over‑the‑counter cash. Possesses exceptional communication skills.

Qualifications

• High School Diploma or equivalent required
• Two years in a medical office setting that required multi‑tasking preferred
• Knowledge of health insurance preferred
• Basic computer skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, support personnel, patients, physicians, and community members
• Must be available early mornings and evenings for all shifts Monday‑Friday