Patient Service Specialist

Kessler Rehabilitation Center; Boonton (NJ); On-site; USD 27,552 - 33,062; Part time

Benefits offered by this job

Mentorship and orientation programs

Student debt benefit program

Generous PTO

Comprehensive benefits packages

401(k) retirement plans

Tuition reimbursement program

Internal movement opportunities

Job summary

Kessler Rehabilitation Center in Boonton is seeking a Patient Service Specialist to ensure exceptional customer service to patients and coordinate front office activities. Responsibilities include scheduling, reception duties, and communication with staff and patients.

Qualified candidates should have a high school diploma and strong customer service skills. Previous experience in a medical office and knowledge of health insurance are preferred. The role offers competitive hourly wages and a comprehensive benefits package.

Qualifications

• Two years in a medical office setting preferred.
• Knowledge of health insurance preferred.
• Effective verbal and written communication skills required.

Responsibilities

• Ensure high customer service to patients and staff.
• Coordinate scheduling, reception duties, and medical record preparation.
• Collect and prepare daily bank deposits.

Skills

Customer service skills

Interpersonal skills

Basic computer skills

Education

High School Diploma or equivalent

Job description

Schedule

Monday-Wednesday 7:00am-8:00pm; Thursday 11:00am-8:00pm; Friday 7:00am-3:00pm

Compensation

$20-$24 hourly depending on years of experience

Location

Boonton

Position

Patient Service Specialist

At Kessler Rehabilitation Center, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Benefits

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Ensures the highest level of customer service to patients, fellow employees, and referral sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

Qualifications

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.