Patient Service Specialist

Kessler Pt; West Orange (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship program

Student debt benefit

PTO

Comprehensive benefits package

401(k) matching

Tuition reimbursement

Internal mobility

Job summary

Kessler Rehabilitation Center in West Orange is seeking a Patient Service Specialist to join our front office team. You will handle patient scheduling, reception duties, medical record prep, and daily clerical tasks.

The role offers Mon-Fri schedules with 40 hours, shifts between 7:00 am and 7:00 pm, and an hourly compensation of $20-$24 depending on experience, plus a comprehensive benefits package.

Qualifications

• High School Diploma or equivalent required.
• Two years in medical office setting preferred.
• Knowledge of health insurance preferred.
• Basic computer skills including keyboard, word processing, and office procedures.

Responsibilities

• Coordinate and administer the facility's front office activities.
• Manage patient scheduling, reception duties, and medical record preparation.
• Compile clinic statistics, collect data, and handle third party payer information.

Skills

Customer service

Communication skills

Front desk / Reception

Office coordination

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Location: West Orange

Schedule: Monday-Friday 40 hours annually varied shifts from 7:00am-7:00pm

Compensation: $20-$24 hourly depending on years of experienceAt

Kessler Rehabilitation Center Position: Patient Service Specialist Location: West Orange Schedule: Monday-Friday 40 hours annually varied shifts from 7:00am-7:00pm Compensation: $20-$24 hourly depending on years of experience At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.