Patient Service Specialist

Rush University Medical Center; Montgomery Township (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship & orientation

Student debt benefit

Generous PTO

401(k) company match

Tuition reimbursement

Internal mobility

Job summary

Kessler Rehabilitation Center is seeking a Patient Service Specialist to deliver exceptional front-office support for patients, families and providers at the Montgomery/Somerset SPLIT location. This full-time role requires Monday–Friday shifts from 7:00 am to 7:00 pm with two evening shifts, offering $20–$24 per hour depending on experience.

Benefits include mentorship, student debt assistance, generous PTO, 401(k) with company match, tuition reimbursement, and opportunities for internal

Qualifications

• High School Diploma or equivalent required.
• Two years in medical office setting preferred.
• Knowledge of health insurance preferred.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate front office activities and ensure patient scheduling.
• Handle reception duties, medical record prep, report compilation.
• Obtain and track authorizations; manage daily bank deposits for cash.
• Demonstrate exceptional communication with staff and patients.

Skills

Exceptional communication

Health insurance knowledge

Education

High School Diploma or equivalent

Tools

Keyboard familiarity

Word processing

Job description

About this job

Overview

Kessler Rehabilitation CenterPosition: Patient Service Specialist

Location: Montgomery/Somerset SPLIT

Schedule: Monday-Friday Varied shifts from 7:00am-7:00pm (Two evening shifts required)

Compensation: $20-$24 hourly depending on years of experience

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Responsibilities

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

Qualifications

High School Diploma or equivalent required

Two years in medical office setting that required multi-tasking preferred.

Knowledge of health insurance preferred.

Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required

Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.

Must be available early mornings and evenings for all shifts Monday – Friday.

Equal Opportunity Employer/including Disabled/Veterans