Patient Service Specialist - Scheduling & Front Desk

RadNet; Sacramento (CA); Sur place; USD 32 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision coverages

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging center services for you &

Résumé du poste

RadNet is seeking a Patient Service Representative in Sacramento to greet and register patients, verify insurance, collect co-pays, schedule appointments, and provide directions to facilities. You will work with back-office staff to ensure accurate records and safe patient information handling in a fast-paced imaging center environment.

The role emphasizes exceptional customer service, strong communication, and multitasking in a healthcare setting.

Qualifications

• High School Diploma or GED required.
• Strong computer skills (intermediate to advanced).
• Excellent multitasking and communication abilities.
• Experience delivering exceptional customer service.
• Medical terminology knowledge and recent radiology/medical office experience preferred.

Responsabilités

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, ensure accuracy of documentation.
• Collect and log all co-pays and fees.
• Answer or transfer incoming calls.
• Schedule, reschedule or cancel appointments; confirm and notify staff of changes.
• Provide patient orientations for safety protocols and directions to facilities.
• Coordinate with back-office for timely patient care.
• Safeguard patient property and PHI on site.
• Safeguard medications on site per policy and law.
• Respect company property including cash and patient data.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities.
• Interact diplomatically with patients, families, and the public in a clinical setting.
• Establish and maintain cooperative working relationships.

Connaissances

Customer service

Communication

Interpersonal skills

Multitasking

Formation

High School Diploma or GED

Description du poste

RadNet is seeking a Patient Service Representative in Sacramento to greet and register patients, verify insurance, collect co-pays, schedule appointments, and provide directions to facilities. You will work with back-office staff to ensure accurate records and safe patient information handling in a fast-paced imaging center environment.

The role emphasizes exceptional customer service, strong communication, and multitasking in a healthcare setting.