Patient Service Specialist - Scheduling & Billing

Memorial Care; Springfield (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Employee Assistance Program

Colleague Wellness

Job summary

Memorial Health in Springfield, IL is seeking a Patient Service Specialist to join our team. You will complete daily business office functions including billing, collecting, and interacting with patients, and you will answer calls, route triage, schedule appointments and register patients.

The role requires strong written and verbal communication, multitasking, and computer/typing skills. On-site, PTO, EAP, wellness benefits.

Qualifications

• High school graduate or equivalent required.
• Previous work experience in a medical office and/or customer service position preferred.
• Computer experience and typing skills required.
• Strong written and verbal communication skills required.
• Ability to multi-task and prioritize required.
• Candidates must pass Listening Skills, Data Entry, and Office Skills assessments during the interview.

Responsibilities

• Complete daily business office functions including billing, collecting, and interacting with patients.
• Answer the telephone, routing and triaging calls relative to patient urgency.
• Schedules appointments and registers patients.

Skills

Customer service

Phone etiquette

Communication

Typing

Data entry

Education

High school diploma or equivalent

Job description

Memorial Health in Springfield, IL is seeking a Patient Service Specialist to join our team. You will complete daily business office functions including billing, collecting, and interacting with patients, and you will answer calls, route triage, schedule appointments and register patients.

The role requires strong written and verbal communication, multitasking, and computer/typing skills. On-site, PTO, EAP, wellness benefits.