Patient Access & Scheduling Specialist

Springfield Memorial Hospital; Springfield (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health/dental/vision insurance options

Job summary

Springfield Memorial Hospital is seeking a patient access professional to pre-register and register patients for Memorial Care UrgentCare, schedule procedures, and collect accurate demographic and billing information. You will interview incoming patients, enter data across multiple software systems, and liaise between departments to ensure smooth patient flow.

The role requires a high school diploma, 1 year of customer service experience preferred, and familiarity with word processing and

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year customer service experience preferred.
• Previous clerical, medical terminology, medical office, registration or billing experience preferred.
• Word processing/computer application experience desired.

Responsibilities

• Pre-register and register patients for Memorial Care UrgentCare.
• Schedule patients for procedures and tests at MHS facilities.
• Collect accurate patient demographics and billing information promptly.
• Interview incoming patients or associates and enter data into software packages.
• Serve as a liaison between ancillary departments and other Patient Access Services areas.

Skills

Customer service

Interpersonal communication

Typing 40 WPM

Independent work

Education

High School Diploma or equivalent

Tools

Word processing

Job description

Springfield Memorial Hospital is seeking a patient access professional to pre-register and register patients for Memorial Care UrgentCare, schedule procedures, and collect accurate demographic and billing information. You will interview incoming patients, enter data across multiple software systems, and liaise between departments to ensure smooth patient flow.

The role requires a high school diploma, 1 year of customer service experience preferred, and familiarity with word processing and