Patient Care Concierge & Scheduling Specialist

Memorial Health; Springfield (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Employee Assistance Program

Colleague Wellness

Job summary

Memorial Health is seeking a Patient Service Specialist to support daily office operations, including billing, collections, and patient interaction. The role involves answering phones, routing urgent calls, and registering patients while providing excellent service on-site.

The ideal candidate has strong communication, can multi-task, and possesses basic computer and typing skills. PTO and wellness benefits support a healthy work-life balance.

Qualifications

• Strong written and verbal communication skills.
• Ability to multi-task and prioritize.
• Pass Listening Skills, Data Entry and Office Skills assessments during interview.

Responsibilities

• Handle daily business office functions including billing and collections.
• Interact with patients and answer phones, route and triage calls by urgency.
• Schedule appointments and register patients.

Skills

Strong communication

Multi-tasking

Typing skills

Education

High school graduate or equivalent

Job description

Memorial Health is seeking a Patient Service Specialist to support daily office operations, including billing, collections, and patient interaction. The role involves answering phones, routing urgent calls, and registering patients while providing excellent service on-site.

The ideal candidate has strong communication, can multi-task, and possesses basic computer and typing skills. PTO and wellness benefits support a healthy work-life balance.