PATIENT SERVICE SPECIALIST - AMB SUPPORT (5H)

Memorial Care; Springfield (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Employee Assistance Program

Colleague Wellness

Job summary

Memorial Health in Springfield, IL is seeking a Patient Service Specialist to join our team. You will complete daily business office functions including billing, collecting, and interacting with patients, and you will answer calls, route triage, schedule appointments and register patients.

The role requires strong written and verbal communication, multitasking, and computer/typing skills. On-site, PTO, EAP, wellness benefits.

Qualifications

• High school graduate or equivalent required.
• Previous work experience in a medical office and/or customer service position preferred.
• Computer experience and typing skills required.
• Strong written and verbal communication skills required.
• Ability to multi-task and prioritize required.
• Candidates must pass Listening Skills, Data Entry, and Office Skills assessments during the interview.

Responsibilities

• Complete daily business office functions including billing, collecting, and interacting with patients.
• Answer the telephone, routing and triaging calls relative to patient urgency.
• Schedules appointments and registers patients.

Skills

Customer service

Phone etiquette

Communication

Typing

Data entry

Education

High school diploma or equivalent

Job description

Focused on the Future of Care — We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Position Type

On-site

Job Description Summary

Our Patient Service Specialist works as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointments and registers patients.

Highlights & Benefits

• Paid Time Off (PTO)
• Employee Assistance Program
• Colleague Wellness

Job Description

Education:

• High school graduate or equivalent required.

Experience

• Previous work experience in a medical office and/or customer service position preferred.
• Previous experience dealing directly with the public in person and on the phone preferred.
• Computer experience and typing skills required.

Other Knowledge/Skills/Abilities

• Strong written and verbal communication skills required.
• Ability to multi-task and prioritize required.
• Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Office Skills.

Pay Transparency

$16.00 - $23.64

Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Benefits Overview

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

Accommodation Statement

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [e-mail]. Requests will be handled confidentially.