PATIENT SERVICE SPECIALIST - AMB SUPPORT (5H)

Memorial Health; Springfield (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Employee Assistance Program

Colleague Wellness

Job summary

Memorial Health is seeking a Patient Service Specialist to support daily office operations, including billing, collections, and patient interaction. The role involves answering phones, routing urgent calls, and registering patients while providing excellent service on-site.

The ideal candidate has strong communication, can multi-task, and possesses basic computer and typing skills. PTO and wellness benefits support a healthy work-life balance.

Qualifications

• Strong written and verbal communication skills.
• Ability to multi-task and prioritize.
• Pass Listening Skills, Data Entry and Office Skills assessments during interview.

Responsibilities

• Handle daily business office functions including billing and collections.
• Interact with patients and answer phones, route and triage calls by urgency.
• Schedule appointments and register patients.

Skills

Strong communication

Multi-tasking

Typing skills

Education

High school graduate or equivalent

Job description

Focused on the Future of Care — We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Position Type

On-site

Job Description Summary

Our Patient Service Specialist works as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointments and registers patients.

Highlights & Benefits

• Paid Time Off (PTO)
• Employee Assistance Program
• Colleague Wellness

Job Description

Education:

• High school graduate or equivalent required.

Experience

• Previous work experience in a medical office and/or customer service position preferred.
• Previous experience dealing directly with the public in person and on the phone preferred.
• Computer experience and typing skills required.

Other Knowledge/Skills/Abilities

• Strong written and verbal communication skills required.
• Ability to multi-task and prioritize required.
• Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Office Skills.

Pay Transparency

$16.00 - $23.64

Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Benefits Overview

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

Accommodation Statement

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [e-mail]. Requests will be handled confidentially.