Patient Service Specialist PRN – Registration & Scheduling

Intermountain Healthcare Inc.; Park City (KS); On-site; USD 25,000 - 33,000; Full time

Job summary

Intermountain Health Park City Hospital is seeking a Patient Service Representative (PSR) to be the first point of contact for patients. The role emphasizes courteous, professional interactions and accurate EMR documentation, aiding in registration and scheduling of visits and tests.

Shifts are as needed Monday–Friday between 7am and 7pm, with differential for evenings, nights, and weekends. Strong communication, data entry, and PHI privacy skills are essential in this on‑site role at Park City,

Qualifications

• Six months of customer service experience.
• Basic computer and data entry skills.
• Professional interpersonal and communication skills.
• Ability to protect privacy, confidentiality, and PHI of patients.
• Billing and insurance coordination experience preferred.

Responsibilities

• Provides courteous and professional connections with patients over the phone, in person or via secure messaging.
• Resolves patient needs to ensure a superior customer experience related to intake and care.
• Documents all phone calls accurately in the EMR.
• Schedules patient appointments for visits, procedures, tests, referrals, and consultations.
• Registers patients by confirming and updating demographic data in the registration system.
• Obtains copies of insurance cards, IDs, and signatures on required forms.
• Assists patients in completing forms to meet regulatory and billing needs.
• Educates patients on financial assistance and payment options.

Skills

Professional Etiquette

Adaptability

Computer Literacy

Payment Handling

Critical Thinking

Confidentiality

Collaboration

Time Management

Problem Solving

Education

High school diploma or GED preferred

Job description

Intermountain Health Park City Hospital is seeking a Patient Service Representative (PSR) to be the first point of contact for patients. The role emphasizes courteous, professional interactions and accurate EMR documentation, aiding in registration and scheduling of visits and tests.

Shifts are as needed Monday–Friday between 7am and 7pm, with differential for evenings, nights, and weekends. Strong communication, data entry, and PHI privacy skills are essential in this on‑site role at Park City,