Patient Access Specialist — Registration (Night Shift)

R1 RCM, Inc.; Heber (UT); Vor Ort; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Competitive benefits package

Zusammenfassung

R1 RCM, Inc. is seeking a Patient Registration Representative for on-site roles at Intermountain Health facilities in Park City and Heber Valley Hospitals. You will be the first contact for patients, ensuring fast, compassionate access to care and accurate registration across multiple systems.

Training provided to support growth in healthcare administration and revenue cycle processes. The role emphasizes customer service, efficiency, and collaboration with care teams, with scheduling shifts

Qualifikationen

• Exceptional customer service experience and strong communication skills.
• Professionalism in a fast-paced healthcare environment.
• Ability to multitask and prioritize with high attention to detail.

Aufgaben

• Provide exceptional customer service and assist patients during check-in across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing registration delays and answering questions clearly.
• Build trust with patients during moments of illness, anxiety, or confusion.
• Navigate insurance plans and collect co-pays, providing cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Kenntnisse

Customer service

Communication

Interpersonal skills

Multitasking

Ausbildung

High School Diploma or GED

Jobbeschreibung

R1 RCM, Inc. is seeking a Patient Registration Representative for on-site roles at Intermountain Health facilities in Park City and Heber Valley Hospitals. You will be the first contact for patients, ensuring fast, compassionate access to care and accurate registration across multiple systems.

Training provided to support growth in healthcare administration and revenue cycle processes. The role emphasizes customer service, efficiency, and collaboration with care teams, with scheduling shifts