Patient Service Specialist - Part Time

University of Vermont Medical Center; Burlington (VT); On-site; USD 21,000 - 30,000; Part time

Job summary

University of Vermont Medical Center in Vermont is seeking a Part-Time Patient Service Specialist to assist with daily clinical site activities and to facilitate patient flow. You will provide clerical and clinical health care support to patients and families under the direction of a provider, helping the care team maintain smooth operations.

The role emphasizes delivering high-quality customer service in a busy medical office and is based at the Neurology clinic at UVMMC Main Campus (30

Qualifications

• H.S. diploma or equivalent required.
• Customer service experience required.
• Experience in a clinical and/or administrative setting preferred.

Responsibilities

• Assist with daily activities of a clinical site.
• Facilitate the flow of patients by providing clerical and clinical health care support to patients and families under the direction of a provider.
• Support the care team and administrative leaders to ensure smooth operation of the medical office.

Skills

Customer service

Clerical support

Education

High School diploma

Coursework in administrative or medical sciences

Job description

Please note these are PART TIME positions.

This position assists with the daily activities of a clinical site and facilitates the flow of patients by providing clerical and clinical health care support to patients and family under the direction of a provider. The position requires mastery of basic clinical activities and some advanced clinical activities.

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

Clinics Currently Hiring*

• Neurology @ UVMMC Main Campus (30 hours/week)

* Subject to change

EDUCATION:

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

EXPERIENCE:

Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.

This is a bargaining unit position.