Patient Service Specialist - Part Time

UVM Health - UVM Medical Center; Burlington (VT); Sur place; USD 25 000 - 34 000; Temps partiel

Résumé du poste

UVM Health - UVM Medical Center is seeking a Part-time Patient Service Specialist to support daily clinic operations. The role involves clerical and basic clinical health care duties under the direction of a provider, improving patient flow and the overall patient experience.

The position requires a high school diploma or equivalent, with preference for coursework in administrative or medical sciences. Prior customer service experience in a clinical setting is desirable.

Qualifications

• Proven customer service experience required.
• H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

Responsabilités

• Provide clerical and clinical health care support to patients and families.
• Assist with daily activities of a clinical site and facilitate patient flow.
• Support care team and administrative leaders to ensure the smooth operation of the medical office.

Connaissances

Customer service

Clerical skills

Clinical support

Formation

High school diploma or equivalent

Administrative/medical sciences coursework preferred

Description du poste

Please note these are PART TIME positions.

This position assists with the daily activities of a clinical site and facilitates the flow of patients by providing clerical and clinical health care support to patients and family under the direction of a provider. The position requires mastery of basic clinical activities and some advanced clinical activities.

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

Clinics Currently Hiring*

• Neurology @ UVMMC Main Campus (30 hours/week)
• Subject to change

Education

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

Experience

Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.

This is a bargaining unit position.