Patient Service Specialist - Women's - Full Time

UVM Health - UVM Medical Center; Burlington (VT); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in Burlington, Vermont, is looking for a Patient Service Specialist to enhance patient experience by delivering reliable and caring customer service. The role involves providing administrative support in a clinical setting, ensuring smooth operation of medical office. Candidates must have a high school diploma or equivalent, with relevant coursework preferred. Proven customer service experience is required, along with a background in clinical or administrative settings.

Qualifications

• Proven customer service experience required.
• Experience in a clinical and/or administrative setting preferred.

Responsibilities

• Provide administrative support in the clinic setting.
• Contribute to delivering high quality customer service.
• Ensure the smooth operation of the medical office.

Skills

Customer service experience

Administrative support

Education

H.S. diploma or equivalent

Coursework in administrative or medical sciences

Job description

Overview

Job Description The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

Education

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

Experience

Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.