Patient Service Rep Float – Travel Across Locations

SolutionHealth; Milford (NH); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Ongoing training and professional dev

Supportive and collaborative work env

Job summary

Southern New Hampshire Health is seeking a Patient Service Representative Floater to provide front-office coverage across multiple practice locations. You will greet patients, manage check-ins/outs, schedule testing, handle referrals, and process payments while traveling between sites, including weekend rotations.

The role requires a high school diploma, a valid driver's license, strong communication, and the ability to adapt to different offices and workflows.

Qualifications

• High School Diploma or GED required.
• Valid Driver's License required.
• Minimum one year of customer service experience preferred.
• Strong written and verbal communication skills.
• Familiarity with Windows-based office applications.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment and meet deadlines.
• Caring and compassionate customer service approach.
• Flexibility to travel to and work from various Southern New Hampshire Health practice locations.
• Ability to adapt quickly to different offices, teams, and workflows.

Responsibilities

• Greet and direct patients, visitors, and customers in a professional and compassionate manner.
• Answer incoming telephone calls and provide general information.
• Perform patient check-in and check-out functions.
• Schedule appointments and requested testing.
• Enter and track referrals.
• Verify and update patient demographic and registration information.
• Collect and process co-pays and daily payment batches accurately.
• Scan and index documentation into the electronic medical record.
• Provide coverage for multiple practice locations, including weekend and holiday rotations as needed.
• Support Patient Centered Medical Home initiatives and other special projects.
• Maintain compliance with HIPAA and organizational policies and procedures.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Microsoft Windows

Job description

Southern New Hampshire Health is seeking a Patient Service Representative Floater to provide front-office coverage across multiple practice locations. You will greet patients, manage check-ins/outs, schedule testing, handle referrals, and process payments while traveling between sites, including weekend rotations.

The role requires a high school diploma, a valid driver's license, strong communication, and the ability to adapt to different offices and workflows.