Patient Service Specialist — Float & Multi-Location

SolutionHealth

Milford (NH)

Sur place

USD 25 000 - 30 000

Plein temps

14 jours+

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Résumé du poste

Southern New Hampshire Health is seeking a Patient Service Representative (PSR) Float to provide front office coverage across multiple practice locations, with travel between sites as needed. This role ensures seamless operations and excellent patient service throughout the organization, including greeting patients, handling check-ins/outs, scheduling, and processing payments.

The position offers weekend/holiday rotations and opportunities for professional development within a diverse,

Qualifications

High School Diploma or GED required.
Valid Driver’s License required.
Minimum one year of customer service experience preferred.
Strong written and verbal communication skills.
Familiarity with Windows-based office applications.
Ability to travel between practice locations.
Ability to multitask in a fast-paced environment.

Responsabilités

Greet and direct patients, visitors, and customers in a professional and compassionate manner.
Answer incoming telephone calls and provide general information.
Perform patient check-in and check-out functions.
Schedule appointments and requested testing.
Enter and track referrals.
Verify and update patient demographic and registration information.
Collect and process co-pays and daily payment batches accurately.
Scan and index documentation into the electronic medical record.
Provide coverage for multiple practice locations, including weekend and holiday rotations as needed.
Support Patient Centered Medical Home initiatives and other special projects.
Maintain compliance with HIPAA and organizational policies and procedures.