Patient Service Specialist: Medical Office & Billing Support

UVM Health; Vermont; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision insurance

Paid time off

Job summary

CVMC seeks a Patient Service Specialist to support the medical care team with administrative tasks, billing information gathering, and coordination of care. The role includes maintaining strict confidentiality of patient records and adhering to practice policies.

It may involve coverage at other CVMC Medical Group practices as needed. The ideal candidate will have 2–4 years in a similar office setting, with strong communication skills and familiarity with medical terminology.

Qualifications

• High school diploma or equivalent required
• College coursework in business or medical sciences preferred
• Typing speed of 50+ WPM essential
• Ability to handle confidential information with discretion
• Strong written and verbal communication skills
• Experience with medical office administration preferred

Responsibilities

• Provide medical administrative support to the patient care team
• Gather and process information needed for billing of office charges
• Coordinate patient care and scheduling across practices as needed
• Maintain confidentiality of patient records and compliance with policies
• Support the Medical Group and cover at other practices as required

Skills

Customer service

Office administration

Medical terminology

Education

High school diploma

Medical terminology coursework

Tools

Microsoft Outlook

Microsoft Word

Job description

CVMC seeks a Patient Service Specialist to support the medical care team with administrative tasks, billing information gathering, and coordination of care. The role includes maintaining strict confidentiality of patient records and adhering to practice policies.

It may involve coverage at other CVMC Medical Group practices as needed. The ideal candidate will have 2–4 years in a similar office setting, with strong communication skills and familiarity with medical terminology.