Patient Service Specialist - Adult Primary Care Hem/Onc

UVM Health Network - Central Vermont Medical Center; Berlin (VT); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Paid time off

Vision coverage

Zusammenfassung

UVM Health Network - Central Vermont Medical Center is seeking a Patient Service Specialist to provide medical administrative support, assist with billing information, and coordinate care. The role requires maintaining strict confidentiality of patient records and working with the Medical Group across multiple practices.

You will interact with patients and staff, handle scheduling and data entry, and help ensure efficient office operations while maintaining high service standards and accuracy.

Qualifikationen

• 2–4 years in similar office administrative position preferred.
• Prior medical office experience preferred.
• Ability to operate office equipment and basic math skills.

Aufgaben

• Provide medical administrative support to the patient care team.
• Gather and process information needed for billing of office charges.
• Coordinate care and maintain confidentiality of patient records.
• Support the Medical Group and cover at other practices as needed.
• Promote positive office culture and suggest process improvements.

Kenntnisse

Customer service

Communication

Multitasking

Attention to detail

Ausbildung

High school diploma or equivalent

Basic computer literacy (Outlook/Word)

Tools

Microsoft Windows

Outlook

Word

Jobbeschreibung

We are more than just science. At our heart, we are 1700 employees united by an inspiration to care for our community. We are CVMC.

JOB DESCRIPTION:

Under the supervision of the Medical Group Practice Manager, the Patient Service Specialist is responsible for providing medical administrative support to the entire patient care team and is responsible for the gathering and processing of appropriate information needed for the billing of all office charges and coordination of care. The Patient Service Specialist will maintain absolute confidentiality of all patient's records, medical treatment and diagnosis and abide with all policies and procedures of the practice. This position provides support to the entire Medical Group including covering at other practices as needed. The CVMC Medical Group's expectation is for all employees to remain a positive influence to the office and offer input and suggestions to improve internal processes.

EDUCATION:

High school diploma or equivalent required. College course work in business or medical sciences preferred. Previous exposure to Microsoft Windows such as Outlook and Word are required. Keyboarding skills in excess of 50 WPM are essential. Must be able to operate standard office equipment such as a fax machine, copier and scanner. Must possess competent writing and editing skills, including sound grammar, spelling, and punctuation along with basic competency in mathematics. The ability to prioritize multiple tasks and work with frequent interruptions is required. Successful applicants will have a customer service orientation and the ability to communicate and listen effectively.

EXPERIENCE:

2-4 years in similar office administrative position preferred. Previous medical office experience or completion of a medical terminology course preferred. Previous experience with use of computers required. Demonstrated experience in effective customer service required.

BENEFITS

We offer health, dental, vision, paid time off, and so much more! Review our benefit summary at: https://www.cvmc.org/about-cvmc/careers/benefits

LEARN MORE ABOUT OUR TEAM

• We are CVMC: https://www.youtube.com/watch?v=Rw88cCmq_3o

• To learn more about CVMC visit www.cvmc.org or review our fact sheet https://www.cvmc.org/sites/default/files/documents/CVMC-Fact-Sheet.pdf