Patient Care Front Desk Specialist

Universal Health Services; Washington (District of Columbia); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

Medical/Dental/Vision plans

401(k) with company match

SoFi student loan refinancing program

Educational assistance and development

Job summary

Capital Medical Group is seeking a Medical Office Specialist to provide front desk coverage, patient check-in/out, scheduling, and basic billing support. The MOS will use EMR systems, manage co-pays, and ensure accurate patient records while maintaining confidentiality.

The role requires medical terminology knowledge, strong organization, and the ability to handle interruptions with professionalism. Onsite work at the DC facilities with collaborative teamwork and patient-centered care.

Qualifications

• High school diploma or equivalent required.
• Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program preferred.
• Experience with patient check-in/out and insurance verification preferred.
• Familiarity with medical terminology required.

Responsibilities

• Fulfills patient care responsibilities including scheduling, check-in, and patient flow; relays instructions to patients and families.
• Fulfills clerical responsibilities such as handling records, lab/x-ray reports, forms, and insurance verification.
• Maintains patient schedules, updates information, collects co-pays, and coordinates between departments.
• Greets and registers patients; provides instructions and directions; verifies information in the chart for billing.
• Answers calls, screens messages, and supports appointment follow-ups; travels between facilities as needed.
• Performs other duties as assigned.

Skills

Medical terminology

Office administration

Microsoft Office

Communication skills

Problem solving

Discretion/confidentiality

Education

High school diploma or equivalent

MOA/Medical Assistant program preferred

Tools

EMR systems

Billing software

Patient scheduling software

Job description

Capital Medical Group is seeking a Medical Office Specialist to provide front desk coverage, patient check-in/out, scheduling, and basic billing support. The MOS will use EMR systems, manage co-pays, and ensure accurate patient records while maintaining confidentiality.

The role requires medical terminology knowledge, strong organization, and the ability to handle interruptions with professionalism. Onsite work at the DC facilities with collaborative teamwork and patient-centered care.