Medical Secretary: Patient Access & Billing

Virtua; Egg Harbor Township (NJ); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) plan

Paid time off

Job summary

Virtua is seeking a Medical Office Secretary to provide secretarial and administrative support in a hospital, clinic, or laboratory setting. The role includes compiling information for records, preparing reports, screening calls, greeting patients, and maintaining patient flow.

Responsibilities cover registration, billing, insurance verification, and coordination with billing services. Proficiency in medical terminology and computer skills are required; a high school diploma or GED is essential,

Qualifications

• Proficiency in data entry, word processing, and report production.
• Working knowledge of medical terminology.
• Excellent verbal and written communication with patients and staff.
• Strong organizational skills and ability to prioritize duties.
• Familiarity with department policies or ability to quickly learn and operate within those parameters.
• One year experience in a medical setting preferred.

Responsibilities

• Greets patients and visitors, maintains patient flow and handles routine inquiries.
• Screens calls and correspondence for materials, records, and appointments, following HIPAA guidelines.
• Sorts and distributes mail.
• Performs registration and billing tasks, verifies coding, insurance, co-pays, and referrals.
• Acts as liaison with Patient Accounting/Physician billing to resolve billing issues.
• Maintains documentation and reports (productivity, medical records, audits, etc.).
• Schedules meetings and prepares minutes; may manage calendars for management.
• Assists in orienting new staff and supporting performance improvement initiatives.
• May lead clerical staff on projects to ensure smooth workflow.
• Maintains office equipment and supplies; disposes clinical materials as required by regulators.

Skills

Computer proficiency

Medical terminology

Excellent communication

Organizational skills

Education

High School diploma or GED

Associate's Degree in Medical Secretarial Science (preferred)

Job description

Virtua is seeking a Medical Office Secretary to provide secretarial and administrative support in a hospital, clinic, or laboratory setting. The role includes compiling information for records, preparing reports, screening calls, greeting patients, and maintaining patient flow.

Responsibilities cover registration, billing, insurance verification, and coordination with billing services. Proficiency in medical terminology and computer skills are required; a high school diploma or GED is essential,