Patient Service Specialist: Medical Front Office (Entry-Level)

Select Medical; Flower Mound (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Flower Mound, TX is hiring a Patient Service Specialist (PSS) for a full-time 32-hour weekly schedule. The role offers starting pay of $18–$25 per hour, depending on experience.

Primarily client-facing, this position requires travel to nearby clinics as needed and involvement in intake, scheduling, verification, and billing tasks. The PSS supports patients and therapists, ensuring smooth front-office operations across outpatient centers.

Qualifications

• HS diploma or GED required.
• Experience in healthcare, medical, or dental office administration preferred.
• Knowledge of insurance verification recommended.

Responsibilities

• Greet patients and answer phones.
• Process referrals, schedule patients, and complete intake.
• Verify insurance and obtain pre-authorizations.
• Schedule appointments and operate front office.
• Handle daily cash balancing and banking deposits.
• Assist therapists and complete billing reports as needed.

Skills

Customer service

Insurance verification

Front office operations

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Flower Mound, TX is hiring a Patient Service Specialist (PSS) for a full-time 32-hour weekly schedule. The role offers starting pay of $18–$25 per hour, depending on experience.

Primarily client-facing, this position requires travel to nearby clinics as needed and involvement in intake, scheduling, verification, and billing tasks. The PSS supports patients and therapists, ensuring smooth front-office operations across outpatient centers.