Patient Service Specialist: Front Office & Scheduling

Select Medical; Lakeway (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

PTO and Extended Illness Days

401(k) with company match

Disability insurance

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Lakeway, TX is seeking a Patient Service Specialist (PSS). This full-time role requires coordinating patient intake, scheduling, and insurance verification while delivering excellent front-office support at outpatient centers.

The position is entry-level with a starting salary of $19–$25 per hour, dependent on experience. Benefits include health/dental/vision, PTO, 401(k) with company match, and disability coverage.

Qualifications

• HS diploma or GED required.
• Preferred experience in customer service or healthcare office administration.

Responsibilities

• Greets patients and answers phones.
• Patient intake and data entry.
• Insurance verification and pre-authorization.
• Schedules patient appointments.
• Operates front office of outpatient centers.
• Supports therapists and therapy assistants.
• Daily cash balancing and weekly banking deposits.

Skills

Customer service

Communication

Organizational skills

Education

HS diploma or GED

Tools

Insurance verification

Job description

Baylor Scott & White Institute for Rehabilitation in Lakeway, TX is seeking a Patient Service Specialist (PSS). This full-time role requires coordinating patient intake, scheduling, and insurance verification while delivering excellent front-office support at outpatient centers.

The position is entry-level with a starting salary of $19–$25 per hour, dependent on experience. Benefits include health/dental/vision, PTO, 401(k) with company match, and disability coverage.