Entry-Level Patient Services Specialist (Front Desk)

Select Medical; Austin (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

Life insurance

PTO & EID

401(k) with company match

Disability insurance

Leave and family medical leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Austin, TX is seeking a Patient Service Specialist (PSS) for the outpatient front desk. This full-time role requires organizing, greeting patients, answering phones, handling intake, scheduling, and insurance tasks at locations as needed.

The position is entry-level with starting pay $19-$25 per hour, depending on experience. Benefits include health/dental/vision, PTO, 401(k) with company match, disability coverage, and a ladder program to

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification helpful.
• Healthcare, medical, or dental office administration experience preferred.

Responsibilities

• Greets patients.
• Answers phones.
• Patient intake and data entry.
• Insurance verification and pre-authorization.
• Schedules patient appointments.
• Operates front office of outpatient centers.
• Supports therapists and therapy assistants.
• Daily cash balancing and weekly banking deposits.

Skills

Customer service

Insurance verification

Healthcare administration

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Austin, TX is seeking a Patient Service Specialist (PSS) for the outpatient front desk. This full-time role requires organizing, greeting patients, answering phones, handling intake, scheduling, and insurance tasks at locations as needed.

The position is entry-level with starting pay $19-$25 per hour, depending on experience. Benefits include health/dental/vision, PTO, 401(k) with company match, disability coverage, and a ladder program to