Patient Service Specialist - Medical Front Office

Select Medical; Pflugerville (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Austin, TX (Pflugerville) is seeking a Patient Service Specialist (PSS) - Float to support PRN coverage across multiple outpatient clinics in the area.

The role requires travel to clinics, greeting patients, phones, intake, insurance verification and authorizations, scheduling, front-office operations, and cash handling. Compensation includes a PRN rate of $21.00 per hour.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare, medical, or dental office administration preferred.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Skills

Customer service

Teamwork

Organizational skills

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Austin, TX (Pflugerville)

Patient Service Specialist (PSS) - Float

Hours: vary M- F between 7am - 7pm

PRN (as needed)

North Austin Float

Candidate will be required to travel to multiple outpatient clinics.

Area of Coverage: Liberty Hill, Steiner, North Austin, Pflugerville.

PRN rate:$21.00 per hour

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidateto provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans