Patient Service Specialist - Infusion Center

UVM Health - UVM Medical Center; Burlington (VT); On-site; USD 21,000 - 30,000; Full time

Job summary

UVM Health - UVM Medical Center in Burlington, VT seeks a Patient Service Specialist to enhance the patient experience by delivering compassionate, consistent customer service in a clinical setting.

You will provide administrative support to patients, families, and care teams, helping ensure smooth office operations, accurate scheduling, and timely communication across departments.

Qualifications

• Proven customer service experience required.
• Experience in a clinical and/or administrative setting preferred.
• H.S. diploma or equivalent required; coursework in administrative or medical sciences preferred.

Responsibilities

• Provide administrative support in the clinic setting to patients and families and care team members.
• Assist in ensuring smooth operation of the medical office.

Education

High School Diploma or equivalent

Job description

Job Description

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

Job Description

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

Education

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

Experience

Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.