Patient Service Specialist - Cardiology - Full Time

UVM Health - UVM Medical Center; South Burlington (VT); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

On-site Parking

Job summary

UVM Health - UVM Medical Center is seeking a patient service specialist to support the front desk and clinic operations. You will provide friendly, professional customer service to patients and families and help the care team run the daily administrative tasks smoothly.

This role emphasizes accurate check-ins, appointment coordination, and a welcoming environment in a fast-paced healthcare setting.

Qualifications

• HS diploma or equivalent required; coursework in administrative or medical sciences preferred.
• Proven customer service experience required.
• Experience in a clinical and/or administrative setting preferred.

Responsibilities

• Provide administrative support in the clinic setting to patients and families, and to members of the care team and administrative leaders to ensure smooth operation of the medical office.
• Help with front-desk tasks and support patient check-in/check-out, scheduling, and patient communications to maintain an efficient clinic workflow.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Job Description

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

ON-SITE PARKING

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

Education

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

Experience

Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.