Patient Services Specialist

Singlepoint Healthcare; Wood Dale (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Supportive environment

Opportunities for career growth

Collaborative team culture

Job summary

A healthcare provider in Wood Dale, Illinois is seeking a Patient Services Representative to join their infusion pharmacy team. In this role, you will coordinate prescriptions and support the care team to ensure patients receive necessary care. Strong communication and multitasking skills are essential, along with a high school diploma. This position offers a supportive environment and opportunities for career growth, making an impact on patient lives one prescription at a time.

Qualifications

• 0–2 years of experience in a healthcare, pharmacy, or customer service role.
• Comfort working with pharmacy software systems.
• A passion for patient-centered care and teamwork.

Responsibilities

• Coordinate patient and prescription details accurately.
• Partner with healthcare professionals to keep therapy on track.
• Respond to patient and provider inquiries with professionalism.

Skills

Strong communication

Multitasking

Problem-solving skills

Education

High school diploma or GED

Associate’s degree preferred

Tools

CareTend

Job description

Location: IV Solutions

💊

Patient Services Representative – Infusion Pharmacy

Make a Difference in Patients’ Lives—Every Day.

Are you organized, compassionate, and passionate about helping patients get the care they need? Join our infusion pharmacy team as a Patient Services Representative, where your attention to detail and communication skills ensure patients receive their medications and supplies accurately and on time.

You’ll be the friendly, reliable connection between patients, staff, and the pharmacy—helping coordinate prescriptions, schedule deliveries, and make sure every patient experience is smooth and positive.

What You’ll Do

• 🩺 Coordinate Prescriptions: Enter patient and prescription details accurately and ensure all clinical information is routed for pharmacist review.
• 🤝 Support the Care Team: Partner with pharmacists, nurses, referral sources, and home health agencies to keep therapy on track.
• ☎️ Deliver Exceptional Service: Respond to patient and provider inquiries with professionalism, empathy, and efficiency.
• 🗂️ Stay Organized & Compliant: Maintain accurate patient records and support adherence to quality, regulatory, and accreditation standards.
• 💡 Be a Team Player: Contribute ideas, communicate proactively, and participate in team huddles to improve processes and patient care.

What You Bring

• High school diploma or GED required; Associate’s degree preferred.
• 0–2 years of experience in a healthcare, pharmacy, or customer service role (infusion or specialty pharmacy experience is a plus).
• Strong communication, multitasking, and problem-solving skills.
• Comfort working with pharmacy software systems (CareTend experience preferred).
• A passion for patient-centered care and teamwork.

Why You’ll Love Working Here

• A supportive, mission-driven environment focused on improving patient lives.
• Opportunities to grow your skills and career in the expanding field of home infusion therapy.
• Collaboration with a compassionate, skilled team who values quality, integrity, and service.

🕓 Ready to make a real impact?

Apply today to join a team that helps patients feel cared for—one prescription at a time.