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UVM Health in Burlington, VT is seeking a Patient Service Specialist to deliver high quality customer service to patients and visitors. The role provides administrative support in the clinic setting to ensure smooth operation of the medical office and coordination with care teams.
The position emphasizes caring, consistent, and reliable service, working closely with patients, families, and administrative leaders to support a positive patient experience.
ON-SITE PARKING
The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.
H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.
Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.