Patient Service Specialist - Vascular Surgery - Full -Time

Home Health; Burlington (VT); On-site; USD 38,000 - 48,000; Full time

Job summary

UVM Health in Burlington, VT seeks a Patient Service Specialist to support patients and care teams with friendly, accurate service in a busy clinic. You will handle front desk duties, phone calls, scheduling, and data entry to ensure smooth patient flow.

The role emphasizes compassionate communication, attention to detail, and teamwork across administrative and clinical staff. A high school diploma and proven customer service experience are required, with preference for healthcare setting

Qualifications

• HS diploma or equivalent required.
• Experience in clinical/administrative setting preferred.

Responsibilities

• Answer high volume calls from patients.
• Schedule ultrasounds and referrals.
• Enter data into chart.
• Check out patient and schedule follow-up.
• Cover front desk when needed.

Skills

Customer service

Data entry

Scheduling

Phone handling

Front desk

Education

High School Diploma or equivalent

Coursework in administrative or medical sciences

Job description

JOB DESCRIPTION:

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

• Answer high volume incoming phone calls from patients
• Scheduling of ultrasounds and referrals
• Data entry into chart
• Check out a patient and schedule a follow up appointment
• Cover front desk when needed

EDUCATION:

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

EXPERIENCE:

Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.