Patient Service Specialist — Front Office Pro

TEKsystems; Grapevine (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Life Insurance

HSA

Job summary

TEKsystems is seeking a Patient Service Specialist in Grapevine, TX for a full-time, contract-to-hire position. The role acts as the first point of contact for patients in a busy outpatient clinic, ensuring a positive experience and smooth front-office operations.

The ideal candidate will be professional, self-motivated, and able to thrive in a fast-paced healthcare environment. Previous healthcare is a plus, but strong customer service and administrative backgrounds are valued.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Basic computer proficiency.

Responsibilities

• Greet and check in patients.
• Answer incoming phone calls and assist patients with questions.
• Schedule and confirm appointments.
• Complete patient registration and intake.
• Verify insurance benefits and obtain authorizations.
• Collect copays and patient payments.
• Maintain accurate patient records and data entry.
• Scan, fax, and organize patient documentation.
• Support clinical staff with administrative needs.
• Assist with cash balancing and front office operations.
• Provide outstanding customer service to patients and staff.

Skills

Customer service

Communication

Multitasking

Attention to detail

Computer literacy

Education

High School Diploma or GED

Job description

TEKsystems is seeking a Patient Service Specialist in Grapevine, TX for a full-time, contract-to-hire position. The role acts as the first point of contact for patients in a busy outpatient clinic, ensuring a positive experience and smooth front-office operations.

The ideal candidate will be professional, self-motivated, and able to thrive in a fast-paced healthcare environment. Previous healthcare is a plus, but strong customer service and administrative backgrounds are valued.