Patient Experience Front Desk Specialist (Onsite)

TEK Systems; Vienna (AL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free onsite parking

Contract-to-hire opportunity

Potential for permanent placement

Job summary

TEK Systems is seeking a Patient Service Specialist (Front Desk) to join our client in Vienna, VA. This onsite role handles patient check-in/check-out, scheduling, and front desk support to ensure a smooth clinic operation.

The position requires experience in healthcare customer service or medical front office support, strong computer skills, and excellent communication. It is contract-to-hire with typical business hours and onsite parking, offering growth within healthcare administration.

Qualifications

• Previous customer service experience
• Experience in a medical office, healthcare clinic, or patient-facing healthcare environment
• Strong computer skills and ability to learn multiple software systems
• Experience handling high-volume phone calls
• Excellent communication and organizational skills
• Ability to work independently and manage multiple priorities

Responsibilities

• Greet patients and manage check-in/check-out processes
• Schedule appointments and follow-up visits
• Answer incoming calls and assist patients with questions and requests
• Maintain accurate patient records within the EMR system
• Verify patient information and assist with registration processes
• Provide exceptional customer service to patients, providers, and staff
• Support clinic operations through administrative and front desk duties
• Effectively multitask between patient interactions, phone calls, and computer work

Skills

Customer service

Healthcare front office

Computer skills

Phone handling

Communication

Multitasking

Job description

TEK Systems is seeking a Patient Service Specialist (Front Desk) to join our client in Vienna, VA. This onsite role handles patient check-in/check-out, scheduling, and front desk support to ensure a smooth clinic operation.

The position requires experience in healthcare customer service or medical front office support, strong computer skills, and excellent communication. It is contract-to-hire with typical business hours and onsite parking, offering growth within healthcare administration.