Patient Service Specialist - Front Desk Registration (PRN)

Washington Radiology; Sterling (VA); On-site; USD 25,000 - 36,000; Part time

Job summary

Washington Radiology in Sterling, VA is seeking a PRN Patient Service Representative to greet patients, register them, input demographic and insurance data into our RIS system, and collect payments. This frontline role supports center operations and patient care.

You will explain forms, verify benefits, schedule appointments, generate invoices, and participate in front office training to uphold compassionate, patient-focused service at our Sterling location.

Qualifications

• High School diploma.
• Two years of healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology, preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions.
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time.
• Experience using Microsoft Office Suite: knowledge of RIS software preferred.

Responsibilities

• Greet patients in a professional and friendly manner.
• Completely and accurately register patients including input of demographic and insurance information into the RIS and verifying accuracy of existing information.
• Explain forms to patients and assist with form completion, via paper or tablet.
• Process necessary paperwork by scanning documents and maintaining confidentiality.
• Responsible for collecting patient payments including explaining benefits and insurance verification when necessary.
• Prepare paperwork for future appointments and follow up on orders and requests.
• Schedule and reschedule patients as necessary.
• Generate daily invoice journal and reconcile payments using relevant reports.
• Participate in front office training to stay abreast of policies and procedures.

Skills

Customer service

Healthcare registration

Cash handling

Microsoft Office

Communication

Education

High School diploma

Tools

RIS software

Job description

Washington Radiology in Sterling, VA is seeking a PRN Patient Service Representative to greet patients, register them, input demographic and insurance data into our RIS system, and collect payments. This frontline role supports center operations and patient care.

You will explain forms, verify benefits, schedule appointments, generate invoices, and participate in front office training to uphold compassionate, patient-focused service at our Sterling location.